Compliance field guide

Working roofing leads legally in Colorado.

Colorado's roofing-specific rules come from 2012's SB38 (the Consumer Protection / Residential Roofing Act, C.R.S. 6-22-101 and following) — passed after a wave of post-hailstorm abuses, and still the regime that governs how you sell storm work here.

This is an educational field guide, not legal advice. Statutes change and local ordinances add layers — confirm anything consequential with a Colorado construction attorney. Citations link to primary sources so you can read the actual rule. Last reviewed 2026-07-07.

Colorado — the SB38 rules every storm roofer must know

Never offer to pay, waive, or rebate the deductible

Paying or absorbing any part of the homeowner's insurance deductible — directly, as a 'discount,' an advertising allowance, or any other workaround — is illegal in Colorado. It's also the fastest way to lose an adjuster's trust. Price the job; leave the deductible alone.

Source: C.R.S. 6-22-105

Written contract, required terms

Residential roofing work needs a written contract with the scope of work and materials, cost, contact information, and the statutorily required cancellation disclosures. Handshake storm deals don't hold up — for you or the homeowner.

Source: C.R.S. 6-22-103

72-hour rescission when a claim is denied

If the homeowner's insurer denies the claim (in whole or part), the homeowner may cancel the roofing contract within 72 hours of the denial — and you must return payments and deposits for work not yet performed. Your contract must disclose this right.

Source: CRA Residential Roofing Bill of Rights

Don't act as the homeowner's adjuster

You can document damage, meet the adjuster, and advocate for your scope of work — but negotiating the insurance claim on the homeowner's behalf crosses into public adjusting, which requires a license roofers don't have.

Source: CO DOI — public adjuster licensing

Door-knocking: check the city, not just the state

Colorado has no statewide door-to-door solicitation license, but many Front Range municipalities require a local solicitor's permit — and some post-disaster ordinances tighten this after major storms. A quick call to the city clerk before canvassing a new city keeps a $500 fine off your books.

Federal rules (apply in every state)

TCPA quiet hours — call/text only 8 AM–9 PM local

No marketing calls or texts to the homeowner's local time before 8 AM or after 9 PM. RoofLeads Pro auto-blocks SMS sends outside this window, but manual dialing is on you.

Source: 47 CFR §64.1200

Do-Not-Call registry — $500–$1,500 per violation

Calling a number on the federal DNC registry exposes you to statutory damages per call. The platform screens every lead against the registry and hides flagged numbers entirely — you can't dial what you can't see. Numbers you source elsewhere are not covered by our screening.

Source: FTC — National DNC Registry

Opt-outs must be honored fast — within 10 business days

Since April 2025, a consumer can revoke consent by any reasonable means (including just replying 'stop'), and you must honor it within 10 business days. Log every opt-out; never re-text a number that said stop.

Source: FCC TCPA revocation order (2025)

CAN-SPAM — every marketing email needs your identity + address + opt-out

Commercial email must identify the sender, include a physical mailing address, and offer a working opt-out. The platform appends a compliant footer to outreach sent through it automatically.

Source: FTC — CAN-SPAM Act guide

What the platform enforces vs. what stays on you

Enforced automatically by RoofLeads Pro

DNC-flagged numbers hidden before they load · TCPA quiet-hours auto-block on SMS · CAN-SPAM footers on outreach email · a consent-state audit snapshot written on every send, so if you're ever asked to prove compliance, the answer is in the database.

Still on you

Manual dialing outside the platform · your written contract's SB38 terms (deductible language, 72-hour disclosure) · local solicitation permits · honoring opt-outs on channels we don't send through. When in doubt, ask a Colorado construction attorney — this page is a field guide, not counsel.

Compliance is built into the leads.

DNC numbers hidden, quiet hours enforced, audit log on every send — the expensive mistakes are blocked by default.

Claim your Colorado city